You may contact our Customer Service Department at (310) 536-0006 or (800) 624-8380, fax your order to (800) 845-1834, or order online.
You may contact our Technical Support Department at (800) 624-8380, ext. 213 or send an email to firstname.lastname@example.org.
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Our Quantrol program provides instant, live, intralaboratory control information and peer group statistics. You can sign up for Quantrol through our website. Quantrol is free and you can select from a wide variety of choices for submitting and receiving your reports and forms. Benefits from Quantrol include: Instantaneous reporting, accessibility to peer group data at any time, error-free reports, extra reporting options, and customized reports. More information can be found in our Quantrol section.
We strive to have our products work with any analyzer or reagent strip on the market. However, due to space restriction, or laboratory input during the value assignment phase, some analyzers or reagent strips may be left off of our package inserts. Customers can establish their own parameter ranges if needed.
The Lot Numbers and Expiration Dates are located on every quality control vial and bottle label. If you’re still having difficulty locating the number on the label, please call Technical Support at: (310) 536-0006 Extension 213.
URINALYSIS QUALITY CONTROLS
The packaging configuration, procedure for dipstick testing, and relative stability are different. With the Dipper, you actually dip your dipstick into the vial of solution. With the Dropper and Dropper Plus, you drop the solution onto the reagent pads.
Dipper comes in two configurations, a two-level set which has 60 tests per level, and a level 2 set which has 120 tests. Dropper comes in a two-level set and has 100 tests per level. Dropper Plus comes in a two-level set and has 50 tests per level.
All of our Package Inserts are available on our website, 24/7. You can search by the product name or go to our Resources Section. Click – Technical Documents and search there for your specific control by Lot Number.
No. These products are controls for the strips. We do not sell the strips.
Yes. Our Dipper and Dropper urinalysis quality controls have values for the Siemens Clinitek UA analyzer and are compatible with most urinalysis analyzers, strip readers and reagent strips. Please refer to the package insert of currently available lots for specific analytes, stability claims and instrument compatibility.
According to CLIA regulations, you should follow the manufacturer’s directions for controls. If the directions do not include information about controls, then you should follow good laboratory practices. Most tests instruct the labs to run controls within 8 hours prior to running patient samples. It is also recommended that a normal and an abnormal control are run.
Level 1 is the normal control and level 2 is the abnormal control. Most CLIA auditors would like to see both control materials run to verify that the test can detect both normal and abnormal results.
No. QuanTscopics is strictly for microscopic evaluation of urine sediment.
These products do not contain urine sediment analytes. See Dip&Spin or QuanTscopics for microscopic evaluation.
These products are shipped with a two day delivery with blue ice. If their ship date is less than three days prior, no preliminary testing is needed. If that period is longer, we recommend that you check for turbidity, make sure there is no precipitate present by inverting product several times, and run the controls to see if you get the expected results. If the control falls out of range, discontinue use.
The Dropper Plus is stable at room temperature for 30 days. If the control was unintentionally left out, we recommend that you check for turbidity, make sure there is no precipitate present by inverting the product several times, and run the control to see if you get the expected results. If the control falls out of range, discontinue use.
All of our urine dipstick controls can be used for monitoring hCG kits. We have tested the UDCs on a number of different kits, but realize that we have not tested ALL the kits available. If the kit is not listed on our package insert, you may test in-house to develop your own ranges.
Our target value for formulation of our level 2 control is 400 mIU/mL. Level 1 is a negative control and does not contain any hCG.
All Urine Dipstick Controls (Dipper, Dropper, Dropper Plus) should be stored at 2-8° C (Refer to the package insert of currently available lots for specific analyte and stability claims).
CHEMISTRY QUALITY CONTROLS
These products have new names: Dropper Urine Chemistry Control, and Dropper Spinal Fluid Control, respectively.